Peace of mind with your Kindred warranty

Kindred products are built to last. We stand behind all of our products with industry certifications and solid product warranties.

The Kindred Sink Guarantee

Kindred brand Stainless Steel and Granite sinks are guaranteed against defects in material and workmanship under normal residential usage for the lifetime of the sink.

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The Kindred Faucet Guarantee

Every Kindred brand (chrome plate or solid stainless) faucet is guaranteed to be suitable for any normal domestic purpose for which it is intended and without defects in material or workmanship for as long as you own the faucet.  It must be installed and maintained as per the product instructions.  The only exception to this warranty shall be decorative faucet finish which shall be warranted for a period of two years from date of purchase. 

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The Kindred Accessories Guarantee

Kindred accessories are warranted to be free from manufacturing defect for one (1) year from the date of purchase. This includes but it is not limited to shelves, colanders, cutting boards and other accessory items.

Marine & Outdoor Installation

Kindred faucets, soap dispensers, waste disposers and water dispensing systems are NOT warranted for Marine or Outdoor installations.

The Franke Kindred Canada General Warranty

This warranty applies only to the original owner, providing the product has been installed with our installation instructions, used as recommended and in a normal residential application. In the event of a warranty claim, the owner will be required to provide proof of purchase, a sales receipt. The warranty covers all components which make the product operational. Franke, at its option, may repair or replace the product or components necessary to restore the product to good working condition. Franke reserves the right to inspect the installation prior to the actual replacement of the product or component part. This warranty does not cover any product used in combination with a Reverse Osmosis Filtration System.

 

This warranty does not cover misuse or abuse, accidental damage, scuffs or scratches, improper installation, abnormal usage, negligence or damage caused by improper maintenance or cleaning. Normal wear of parts is excluded from the warranty.  Damaged caused by impurities or acts beyond our control are not covered. Any product or part which has been repaired or altered in any manner outside of Franke's factory, unless previously authorized in writing by Franke, will void the warranty. Any replacement excludes transportation and any labor re-installation costs. This warranty does not allow recovery of incidental or consequential damages such as loss of use, delay, property damage or other consequential damage, and Franke accepts no liability for such damage.

 

The Frank warranty is limited to the above conditions and to the warranty period specified herein is exclusive. FRANKE DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR AS PARTICULAR PURPOSE.

This warranty gives you specific legal rights that may vary from state to state.

Call our Customer Service Hotline:

Monday - Thursday

8:00 am - 5:00 pm (EST)

Friday

8:00 am - 3:30 pm (EST)